Returns & Exchanges

At Nude Lucy USA, we want you to be completely satisfied with your purchase. If your new essentials aren't quite right, we offer returns for store credit or refund on full-priced items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack your items in their original condition with all tags attached, ensuring the garment is unworn and unwashed.

• 3.
  Affix Shipping Label

  Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund or credit will be processed within 5-7 business days of receipt.